Worried about asking too many questions of your software company or needing too much help?
Community Software Group (CSG) offers one price for unlimited technical support assistance for our client management software. No more keeping track of what your agency has used up and how much time you have left.
We work hand-in-hand with you, our new and existing customers, to configure our software to best fit your needs – and we do not leave you stranded after the first week or nickel-and-dime your agency by charging for every meeting.
There are many ways to get help from Community Software Group: by phone; email; online meetings; help sessions using remote desktop functionality; and on-site visits at your office. We can work with groups or one-on-one. We also offer regularly scheduled webinars to our Engage users for all levels of users: from the brand-new user to the seasoned; from the entry level to the management level. Our customers know they can reach out to us any time to get a fast and responsive answer.
We are here for you any time – for additional trainings and further discussions to better utilize software for your clients’, staff, and funders’ benefit; and more.
So, don’t fret about asking the same question five times or asking for help! Ask for personalized, in-depth training with a member of our Support team today. Email us at Support@CommunitySoftwareGroup.com